Your new
24/7 teammate — answers in seconds, never takes a day off

Handle customer chats, emails and messages around the clock.

Solve 85 % of inquiries instantly and free your team to focus on the rest.

Customers don’t like waiting — and neither should you.

A Genius Flow AI Customer Service Assistant handles inquiries the moment they arrive.

It connects to your CRM, knowledge base and email history to give real, helpful answers — not just “Please wait for a team member”.

The ROI Math

Let’s put numbers to it:

100 customer inquiries per day

Each taking 15 minutes = 25 hours of work daily

That’s 125 hours per week (or ~6 500 hours per year)

If your AI assistant handles 85 % of them:

106 hours a week saved = 5 500 hours a year.

At an average Aussie support wage of $42/hr:

$231 000 in labour savings per year.

Even if you run a small team, that’s 1–2 full-time roles worth of time freed up to focus on growth, sales or service quality.

Why It Works

Learns from historical tickets and emails so it speaks your language.

Updates with live data — pricing, policies, stock — so it’s always accurate.

Handles complex requests others can’t, because it’s trained on your business.

Works across all channels — chat, email, Messenger, voice.

The Payoff

Faster replies = happier customers and higher retention.

Lower cost per contact and fewer after-hours calls.

Full visibility on every conversation through your CRM.

Why Genius Flow

We don’t sell cookie-cutter chatbots — we build AI assistants that know your business and deliver real ROI.

We measure success in hours saved and customers kept, not clicks and buzzwords.

Ready to See It Work?

Let’s run your numbers and show exactly how many hours (and dollars) you can get back each month with AI on the front line.

See It in Action